Area of Business: Information Technology & Communications

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Who We Are

At procure.bn, we are committed to enhancing the procurement journey, where all participants have a fair and equal opportunity to succeed.

We understand that procurement decisions should be made with clarity and confidence. That’s why our platform is designed to streamline the selection process, making it simpler, faster, and more transparent for all parties involved all in one single consolidated platform to discover opportunities.

By promoting a culture of fairness and integrity in trade, we enable businesses to make informed choices, while suppliers and vendors can trust that their submissions are handled with integrity and impartiality.

Our commitment to transparency not only builds confidence but also strengthens relationships across the supply chain, promoting a healthier, more competitive market for everyone. We are here to provide a solution that you can rely on – one that delivers value, efficiency, and fairness every step of the way.

Welcome to a new era of procurement, where your business can grow with trust and confidence.

Data Protection Statement for procure.bn

  1. At procure.bn, we are committed to maintaining the security, confidentiality, and integrity of all data processed through our platform. Our software and data systems are safeguarded using AES-256 encryption, a robust security standard that ensures sensitive information remains protected at all times. To further reinforce our commitment to security, procure.bn undergoes regular penetration testing to promptly identify and rectify any vulnerabilities, maintaining a secure environment for all users.
  2. In alignment with Brunei Darussalam’s regulatory requirements, procure.bn adheres to the principle of collecting only the information necessary to facilitate due diligence. This approach ensures that we handle data responsibly, minimising any excess data collection beyond the essential requirements for secure and efficient procurement processes.
  3. Data collected on procure.bn is only shared with the companies registered and approved to use the platform for procurement purposes. The supplier information is strictly compartmentalised and is not accessible across the supplier database, thereby preserving data privacy and preventing unauthorised data sharing.
  4. By using procure.bn, all parties acknowledge our commitment to these data protection measures and agree to the secure and responsible handling of their data.

FAQs

procure.bn is a platform aimed at ensuring due diligence, promoting transparency, offering equal opportunities, and streamlining procurement processes. Supplier registration will commence in November 2024, while procurement activities are tentatively scheduled to begin from March 2025. This timeline allows ample time for suppliers to complete necessary details and undergo registration checks.

The registration process usually takes 4 to 6 business days upon submission of complete and accurate documents. If any documents do not match the requirements, the process may take longer as they will need to be resubmitted. The onboarding process follows a first-come, first-served basis, and due to the volume of applications, it may require additional time. Therefore, the registration period starting in November 2024 allows ample time before procurement goes live tentatively in March 2025.

The evaluation is based on the accuracy of the data, the validity and authenticity of mandatory documents, and whether your licenses, certificates, and permits are up to date.

Please refer to the email sent after creating your account for specific documentation requirements. The required documentation varies depending on the supplier classification.

If you need to correct your commercial license number or company name, please notify [email protected] so your application can be rejected, allowing you to create a new one, as these details cannot be changed. For any other modifications, you may request the support team to return the application to you, making it editable again.

The required information and documents depend on your supplier classification. For local companies (Sdn Bhd or Bhd), you will need to submit a Certificate of Incorporation, Form X, confirmation of annual returns filing, income tax return receipt, and a certificate of tax compliance. Additionally, all companies must provide any licenses and certificates related to their business activities. Submitting comprehensive supporting documents enhances the authenticity of your profile.

Confirmation emails are automatically triggered. If you haven’t received one, please check your junk folder or consult your company’s IT team. You can also log in to procure.bn to check your application status. If the issue persists, contact [email protected] to confirm receipt of your application.

Please save your progress to avoid losing your work. We recommend recording the error message or taking a screenshot. You may report the issue via [email protected] or through other communication channels for resolution. While most issues are resolved immediately, some may require escalation to Level 2 support, which may take additional time but will be handled as quickly as possible.

procure.bn accepts registrations from various supplier classifications, including:

Local Company
Local Business Name
Foreign Company
Foreign Company (Sole Proprietorship)
Cooperative Societies
Individuals”

Please write to [email protected] with your company name and commercial license details to confirm whether your business is already registered.

To register as a supplier on procure.bn, please follow these steps:
1. Visit the procure.bn website.
2. Click on the registration link for new suppliers.
3. Fill out the registration form with accurate company details and activate your account via your company email.
4. Ensure all required documentation is accurately filled out and attached.
5. Submit the form for review and approval.
6. Follow the step-by-step guidelines to avoid misinterpretation of any fields and for guidance throughout the registration process.

The system is currently open to specific companies. However, the intention is for anyone to be able to act as a buyer as well. Becoming a buyer on the system will require a separate license and will involve costs. Details regarding this are not formalised yet and will be published at a later time.

For changes to your commercial license number or company name, please contact [email protected] to reject your application, allowing you to submit a new one. For other updates, you may request the support team to return the application for editing.

Procurement opportunities are not yet available on the system and are tentatively planned to go live in March 2025. Closer to the date, further communications and step-by-step guides will be published on the website.

After submission, you can log in to procure.bn at any time to check your application status. If it shows “under review,” it means your application is being processed. “Request for information” means more details are required, which can be viewed in your journey hub. “Active” status indicates your application has been approved. For further assistance, feel free to contact [email protected] with your query.

procure.bn implements robust security measures to safeguard user data. These measures include encryption, secure login credentials, and regular security audits to maintain data integrity and confidentiality.

Supplier onboarding reviews occur daily. However, due to the volume of applications, the team processes them based on capacity and in the order they are received (first-come, first-served).

There is no fee for suppliers to register on or use procure.bn as an introductory offer for the first 6 months. While there is no certainty regarding potential registration fees in the future, it is advisable to register now to become an active supplier and participate in opportunities immediately, as well as to potentially avoid any future fees.

The onboarding team manually verifies all data and documents submitted via procure.bn with regulators. The workflow is managed within the system, but human oversight ensures accuracy and completeness before approval.